Recovering global economy has improved worldwide IT spending. The Middle East in particular is expected to grow at a fast clip with region’s IT spending estimated in excess of USD 211 billion in 2015 and expected to reach USD 243 billion by 2018. The drivers for this growth include mobility, smart government, big data and Internet of Things (IoT0, communications, media and services, banking and securities, government, manufacturing and natural resources.
Taking into account the above mentioned growth, it would be worthwhile to enhance focus on the Middle East to enhance exports and thus expand the footprint of Pakistan’s IT industry. In this context it is worthwhile to note that during recent participation in GITEX Dubai 2014, A2Z Creatorz signed an MOU with a Bahrain based company that would market and sell A2Z Creatorz services in Bahrain.
The potential for Pakistan’s IT industry is significant in the Middle East due to cultural synergies, favorable country perception as well as geographical proximity. Aggressive efforts by Pakistani IT companies can therefore pay significant dividends of the local IT Industry.
Karachi, Pakistan – Oct 10, 2014 – Systems Limited is appointed by Higher Education Commission, Pakistan as a strategic technology partner for the implementation of IBM Business Process Management. By partnering with Systems Limited – a premier technology company, HEC will be able to leverage on the technology, services, and expertise that they need to improve and streamline their business processes.
“HEC is pleased to be working with Systems Limited to leverage their technology expertise. This project is in line with our mission of transforming the higher education landscape in the country”, said M Pervaiz Khan, Director NIS, Higher Education Commission, Pakistan.
The solution offered by Systems Limited will provide HEC with a comprehensive and consumable BPM platform that will enable them to optimize their operations with better and real-time visibility, and management of processes through continuous monitoring and analytics. Moreover, the robust collaboration capabilities as one of the highlighting features of the solution will help in the acceleration of day-to-day task completion. HEC will also benefit from the simplicity and ease of use offered by BPM, which would facilitate the organization with deeper business engagement.
Mr. Khan also stated, “As much as we are focused on providing quality education and establishing new academic institutions, we are equally driven to streamlining work processes within the organization that would help us achieve our broader objectives. As Systems Limited implements IBM BPM at HEC, we seek to achieve business process automation and improvement in all the aspects of work processes.”
“With nearly 38 years of experience in IT and ITeS and myriad successful implementations, Systems Limited stands at par and among the top leaders in technology-led service providers’ arena. Our partnership with HEC marks yet another great step towards us being a conduit of opportunity to grow Pakistan’s IT industry”, said Asif Peer, CEO and Managing Director, Systems Limited.
Initiative aims to spread the awareness about rights of the citizens from the contact center and provide free information and advisory services on legal matters to the public.
KARACHI, 10 Sep, 2014 - ZRG, a provider of unified contact center solutions, has signed an agreement with the renowned social welfare NGO Legal Aid Society to provide state-of-the-art contact center technology for the Legal Aid Advisory Center in Pakistan. This upcoming contact center will provide helpful information and expert opinions on legal matters free of cost to the poor and underprivileged, especially among women, children and minorities.
Contact centers play a vital role for both the callers and service providers in making the effective delivery of information and services possible.<image001.png> "The Legal Aid Advisory Contact Center is being launched as part of the Enhanced Democratic Accountability and Civic Engagement (EDACE) initiative,", says Barrister Haya Zahid, Project Director, Legal Aid Society. "The purpose of the advisory service is to empower the masses by enhancing the level of awareness of fundamental rights, enforcement mechanisms and remedial measures available under the law. The advisory helpline will be manned by experienced lawyers dedicated to answering queries relating to a plethora of issues. Special help desks will be created for addressing issues faced by women and minorities".
The new contact center will be a first of its kind legal advisory services in the region offering free services to the public. Assistance will be available in languages including Urdu, Sindhi and English. The service will cover the entire province of Sindh, Pakistan. The center plans to open the phone lines in the very near future.
For further information you may contact the services provider at +9221 3431 3222. Full picture album of the signing ceremony occasion event can be viewed in the Photos section of our facebook page.
(Published in Daily Times on 21st July, 2014)
ISLAMABAD: The National ICT Internship Programme launched by Pakistan Software Export Board (PSEB) has produced some better results with assurance of employment for more than 200 internees in different IT and telecom companies.
The Board launched the programme last year in collaboration with National ICT Research & Development Fund and deployed first batch of 380 IT graduates with 16 years academic degrees in ICT companies for a period of four months.
A senior official at PSEB on Sunday said Pakistan Software Export Board, an apex body of Ministry of Information Technology have made all efforts to secure jobs for interns during last one year.
He said the PSEB is making efforts for employment opportunities of more internees who are under internship and working in different ICT companies.
The official said creation of employment opportunities is priority of the government and asked the authorities that this is a great programme through which fresh ICT graduates are not only given internship but also secured jobs in ICT companies as per their skills and potential.
“As the programme is generating employment opportunities there is a need to ensure continuity for National ICT Internship Programme to facilitate the IT qualified youth,” he said.
The official said under the programme, PSEB plans to deploy more than 800 graduates in phases as stipend of Rs. 16,000 per month is also paid to the ICT interns after completion of their training.
About the selection process, the official said the interested ICT companies submit their demand for ICT interns through online portal at www.internship.pseb.org.pk/internship/or through postal mail addressed to Director Projects, PSEB.
He said PSEB, after conducting initial screening of candidates publish the list at its portal. The ICT companies then follow its own criteria to finalize selection of internees.
The objectives of the programme are to meet industry needs for fresh graduates with relevant and latest training in most demanded areas as determined by the industry, give an opportunity to the graduates of the country.
PSEB is keenly interested in your feedback on significant/critical issues and challenges being faced by the IT/ITeS companies in Pakistan, as well as, recommended steps/initiatives needed to expand international business opportunities for the local IT industry.
The issues and challenges might be related to office space, internet/IP’s, human resource, funding, legal matters, visas & travel, taxation & exemptions, government policies or any other issues which you would like to be addressed. Especially, recent issues faced by the IT industry due to blockage of legitimate IPs. You are therefore requested to kindly share with PSEB any issues that are hampering the operations and growth of your business. We would also appreciate your suggestions and recommendations on capitalizing untapped opportunities to bolster the export of IT & IT enabled Services.
In addition, we would also appreciate your opinion on current and upcoming initiatives along with suggestions for improving the incentives and facilitation being provided by the government to the IT industry. In this regard, please visit https://www.surveymonkey.com/s/3TK2TK3 and submit your valued feedback.
Please note that PSEB functions on an inclusive model enabling IT companies of all sizes and located anywhere in Pakistan to become its registered member, helping us in shaping the incentives and facilitation most desired by the IT companies. Your active participation also helps us in better representing you at government forums as well as internationally.
Syed Ali Abbas Hasani
Director, Operations & Administration
Pakistan Software Export Board (G) Ltd
Ministry of Information Technology
2nd Floor, Evacuee Trust Complex
F-5, Aga Khan Road
Ph: +92-51-9206961+92-51-9206961, +92-51-9204074+92-51-9204074 (Ext. 106)