ISO 9001-2000
The phenomenon of globalization has introduced a new lexicon of business, and is also seeing traditional boundaries giving way to a world of borderless trade, and increased competition from all quarters. One of the basic issues faced by any industry has been the evaluation of the quality of a finished product. Particularly in the IT/ITeS sector, where quality can be hard to "see" at first, it is increasingly essential that suppliers "show" that they have, indeed, created a quality product.
The ISO 9001-2000 is a general system of product quality criteria that focuses on key elements, such as product functionality, reliability, usability, maintainability, portability and efficiency. This certification supports the customer's buying decision by focusing more on the development process, rather than on the final product itself.
Project
Keeping the challenges of tomorrow, and the quality standardization requirements of the industry in mind, PSEB launched a project for sponsoring 80 IT/ITeS companies achieve ISO 9001:2000 certification in 2002. The program received an overwhelming response from the IT firms, and applications were received beyond the preliminary budget for funding 80 companies. Keeping this in view, PSEB later extended its support to sponsor 100+ companies in 2004.
Process
Upon selection, the IT companies were asked to select an ISO consultancy company of their choice from PSEB’s approved panel of ISO consultants. In the next step, the participating IT companies developed and implemented an ISO 9001:2000-compliant system according to the ISO guidelines. PSEB closely monitored this implementation process and ensured the removal of any bottlenecks. The IT companies were then asked to select an audit body from PSEB’s approved panel of ISO auditors for a final audit, and a certificate was issued if no major non-conformity was discovered.
Results
Based on the feedback of the companies that have successfully attained certification, ISO 9001:2000 is helping them reduce delivery time, costs (by saving them from the costs of poor quality), and is facilitating them in conducting business across national borders.
From PSEB's perspective as a facilitator and as a catalyst to promote Pakistan's IT/ITeS industry, ISO has offered support for goal-setting, and has proved to be a stepping-stone for subsequent quality benchmarks, now sponsored by PSEB, that leads these companies to CMMI and ISO 17799 certification.
PSEB has achieved the target of 100+ ISO 9001:2000 certified software companies in Pakistan – a milestone that will help to enhance Pakistan's IT image as a producer of quality products in the years to come.
Achievers
The following companies have successfully achieved this certification:
| S.No. |
IT/ITeS Company |
Location |
Auditor |
| 1 |
Sunsoft (Pvt.) Ltd. |
Karachi |
BVQI |
| 2 |
Fair Factor Force |
Rawalpindi |
BVQI |
| 3 |
Simcon International (Pvt.) Ltd. |
Karachi |
BVQI |
| 4 |
Soft Tek Systems |
Rawalpindi |
BVQI |
| 5 |
MAS Infosoft (Pvt.) Ltd. |
Lahore |
BVQI |
| 6 |
Sofcom (Pvt.) Ltd. |
Karachi |
BVQI |
| 7 |
Abacus Consulting |
Lahore |
BVQI |
| 8 |
Compsi Soft |
Lahore |
BVQI |
| 9 |
Adam Soft |
Lahore |
BVQI |
| 10 |
Etilize |
Karachi |
BVQI |
| 11 |
Oclits Systems |
Karachi |
BVQI |
| 12 |
Osmani & Company |
Karachi |
BVQI |
| 13 |
E-dev Technologies |
Karachi |
BVQI |
| 14 |
Premier Software (Pvt.) Ltd. |
Karachi |
BVQI |
| 15 |
Shahnawaz (Pvt.) Ltd. |
Karachi |
BVQI |
| 16 |
Acrologix |
Lahore |
BVQI |
| 17 |
Techlogix |
Lahore |
BVQI |
| 18 |
IT Sec International |
Karachi |
BVQI |
| 19 |
ZRG International |
Karachi |
BVQI |
| 20 |
Sysnet Pakistan (Pvt.) Ltd. |
Karachi |
BVQI |
| 21 |
Outreach Digital (Pvt.) Ltd. |
Karachi |
BVQI |
| 22 |
AMZ Access |
Karachi |
BVQI |
| 23 |
Softflux Pakistan |
Karachi |
BVQI |
| 24 |
Title Development |
Karachi |
BVQI |
| 25 |
Cure MD |
Lahore |
BVQI |
| 26 |
Global Interlord |
Lahore |
BVQI |
| 27 |
Superior Solutions |
Lahore |
BVQI |
| 28 |
Brain Storm |
Lahore |
BVQI |
| 29 |
Power Soft Ninteen |
Lahore |
BVQI |
| 30 |
Al-Rahma Soft |
Lahore |
BVQI |
| 31 |
Ovex Technologies |
Islamabad |
BVQI |
| 32 |
Target Systems |
Islamabad |
BVQI |
| 33 |
Dot Com People |
Peshawar |
BVQI |
| 34 |
Averox (Former Pearl Consulting)
|
Islamabad |
BVQI |
| 35 |
Digital Prodigy |
Islamabad |
BVQI |
| 36 |
Cogilent Solutions |
Islamabad |
BVQI |
| 37 |
Digital Spinners |
Islamabad |
BVQI |
| 38 |
Descon Information Systems
|
Lahore |
DNV |
| 39 |
AutoSoft Dynamics (Pvt.) Ltd. |
Lahore |
DNV |
| 40 |
IO 2 IO (Pvt.) Ltd. |
Lahore |
DNV |
| 41 |
yEvolve (Pvt.) Ltd. |
Karachi |
DNV |
| 42 |
Itim Associates |
Karachi |
DNV |
| 43 |
Millennium System Consultant (Pvt.) Ltd. |
Karachi |
DNV |
| 44 |
DataXs (Pvt.) Ltd. |
Lahore |
DNV |
| 45 |
Avanza Solution (Pvt.) Ltd. |
Karachi |
DNV |
| 46 |
IKON Technologies |
Karachi |
DNV |
| 47 |
Integrated Systems Research (Pvt.) Ltd. |
Karachi |
DNV |
| 48 |
Millennium Software (Pvt.) Ltd. |
Karachi |
DNV |
| 49 |
PIBAS Pakistan (Pvt.) Ltd. |
Karachi |
DNV |
| 50 |
Sidat Hyder Morshed Associates (Pvt.) Ltd. |
Karachi |
DNV |
| 51 |
Web Technologies (Pvt.) Ltd. |
Karachi |
DNV |
| 52 |
Trivor Software Consultants |
Islamabad |
DNV |
| 53 |
Advanced Computing & Engineering Solutions |
Rawalpindi |
DNV |
| 54 |
Scan Infotech (Pvt.) Ltd. |
Karachi |
DNV |
| 55 |
Threesixtydegreez (Pvt.) Ltd. |
Karachi |
DNV |
| 56 |
TPS Pakistan (Pvt.) Ltd. |
Karachi |
DNV |
| 57 |
Shaukat Khanum Memorial Cancer Hospital and Research Centre (MIS Department) |
Lahore |
DNV |
| 58 |
Clarusoft (Pvt.) Ltd |
Karachi |
DNV |
| 59 |
Efrotech Services |
Karachi |
DNV |
| 60 |
EDP Services (Pvt.) Ltd. |
Karachi |
DNV |
| 61 |
Feditec Enterprises |
Karachi |
DNV |
| 62 |
Knowledge Management |
Karachi |
DNV |
| 63 |
Vertex Business Solutions |
Karachi |
DNV |
| 64 |
Tech access Pakistan |
Islamabad |
DNV |
| 65 |
Softech Worldwide |
Karachi |
DNV |
| 66 |
Kontact Remote Services |
Karachi |
DNV |
| 67 |
Digital Research Labs (Pvt.) Ltd. |
Islamabad |
DNV |
| 68 |
Voxel Communications |
Islamabad |
Moody |
| 69 |
Xavor (Pvt.) Ltd. |
Lahore |
Moody |
| 70 |
Askari Information System |
Islamabad |
Moody |
| 71 |
Tower Technologies |
Lahore |
Moody |
| 72 |
And or Logic |
Islamabad |
Moody |
| 73 |
Datels International |
Islamabad |
Moody |
| 74 |
Creative Chaos |
Karachi |
Moody |
| 75 |
E-Starts |
Islamabad |
Moody |
| 76 |
Accountancy Outsourcing |
Lahore |
Moody |
| 77 |
Digital Processing system |
Islamabad |
Moody |
| 78 |
Gulfnet |
Islamabad |
Moody |
| 79 |
Prosol Technologies |
Islamabad |
Moody |
| 80 |
E- Worx |
Lahore |
Moody |
| 81 |
CARE (Pvt.) Ltd. |
Islamabad |
Moody |
| 82 |
Call Central |
Islamabad |
Moody |
| 83 |
Pak Software Solutions |
Islamabad |
Moody |
| 84 |
Microasian |
Karachi |
Moody |
| 85 |
Apvision |
Karachi |
Moody |
| 86 |
Electronic Solutions |
Islamabad |
Moody |
| 87 |
SBP IT Department |
Karachi |
Moody |
| 88 |
GeoPaq |
Islamabad |
Moody |
| 89 |
SECP |
Islamabad |
Moody |
| 90 |
Softtech World Wide |
Karachi |
Moody |
| 91 |
International System Technology |
Karachi |
Moody |
| 92 |
Application Xs |
Karachi |
Moody |
| 93 |
Computer Research |
Karachi |
Moody |
| 94 |
Islamabad Software Factory |
Islamabad |
Moody |
| 95 |
E-Planet |
Karachi |
Moody |
| 96 |
Info Tech |
Lahore |
Moody |
| 97 |
Logiks |
Lahore |
Moody |
| 98 |
MIXIT |
Karachi |
Moody |
| 99 |
Alt Source |
Karachi |
DNV |
| 100 |
B-Soft |
Peshawar |
Moody |
The project was completed in June 2006.
For further information, please contact:
Mr. Kashif Amin
Head of Projects
Pakistan Software Export Board (G) Limited
2nd Floor Evacuee Trust Complex
F-5, Aga Khan Road
Islamabad - 44000
Telephone: 92-51-9204074, Extension 113
Fax: 92-51-9204075
E-mail: kamin@pseb.org.pk |
