Hong Kong January 17, 2007:  The Hong Kong Call Centre Association and Association of Call Centre & Outsourcing Pakistan have signed a Memorandum of Understanding.香港2007年1月17日：香港呼叫中心协会和商会呼叫中心与外包巴基斯坦已经签署了一项谅解备忘录。 The purpose of this memorandum is to identify and develop a framework of cooperation between the two associations and to develop mutually beneficial programs, projects and activities.这项议案的目的备忘录，以确定和制定一个框架，两国之间的合作协会，并发展互利互惠的计划，项目和活动。

“As Hong Kong is an Asian leader in the development and implementation of call centres that service a wide cross section of both Hong Kong and regional businesses, we wish to extend our working relationships with other associations for mutual benefit,’ said the Chairman of the HK CCA, Mr Sidney Yuen.   He added, ‘call centres and outsourcing providers in both Hong Kong and Pakistan have a great deal to share with one another that will enhance both markets alike.” "由于香港是亚洲的领导者，在制定和实施呼叫中心服务广泛截面香港和区域的业务，我们想扩大我们的工作关系，与其他协会，为互惠互利， '说，主席的港币文建会，西德尼源，他说， '呼叫中心和外包供应商，在香港及巴基斯坦有一个很好的协议，彼此分享，这将提高这两个市场都" 。

ACCO President, Mr Abdullah Butt, was equally enthusiastic.    He said, “In my opinion the MOU will result in providing great exposure to both sides.  I am of the view that with this relationship, the Pakistani Call Center and BPO industry will gain more knowledge on how to bring the Pakistan ITeS industry to a new level, leveraging on the experience that the Hong Kong Call Center Industry has achieved.   ACCO will soon be inviting experts from Hong Kong to Pakistan for sharing of their in-depth knowledge with our industry experts.” ACCO主席先生，阿卜杜拉对接，这一点是同样的热情，他说： "我认为这份备忘录将会导致在提供大暴露给双方，我的想法是，与这种关系，巴基斯坦呼叫中心和业务流程外包产业将获得更多的了解如何使巴基斯坦信息技术带动产业提高到一个新水平，取得更高的经验时表示，香港呼叫中心业实现了。 ACCO很快便会邀请专家，从香港到巴基斯坦，以分享其深入的知识与我们的行业专家" 。

The virtual signing ceremony took place on January 17th, 2007 with both Mr Abdullah Butt and Mr Sidney Yuen acting as signatories.虚拟签字仪式发生在2007年1月17日同阿卜杜拉先生对接和西德尼源作为签署国。

About the HK CCA 关于文建港元

The HK Call Centre Association ( http://www.hkcca.com/ ) is a non-profit organisation that has a mission to help local businesses improve their contact centres and customer service by deploying the best management practices and latest technologies.  The HK CCA has grown to include over 150 individuals and corporate members in both Hong Kong and Southern China and supports its members through annual benchmarking studies, site visits, awards competitions, training seminars, speakers and many social events.香港呼叫中心协会（ http://www.hkcca.com/ ）是一个非营利性的组织，有一个使命，以帮助本地企业提高他们的联络中心及客户服务，部署最佳的管理实践和最新技术。港元与文建会，现已扩大到包括逾150名个人和团体会员，在香港及中国南部和支持，其成员通过年度基准研究，实地视察，奖项竞赛，培训研讨会，讲者和许多社会活动。

About ACCO - Pakistan 约ACCO -巴基斯坦

Association of Call Centers & Outsourcing –Pakistan ( http://www.callcenter.net.pk/ ) is a non-profit body that is committed to the promotion of Call Centers and BPO industry in and out side Pakistan.协会的呼叫中心及外包-巴基斯坦（ http://www.callcenter.net.pk/ ）是一个非营利机构，是致力于促进呼叫中心和业务流程外包行业和流出方巴基斯坦。 ACCO is also acting a trade and investment supporter and facilitator to international businessmen interested in ITeS sector of Pakistan, by arranging facilitation meetings of investors and trade visitors with Govt functionaries, as well as liaising with the Pakistan Software Export Board on implementation of initiatives and facilities to the ITeS industry in Pakistan. ACCO也是代理贸易和投资的支持者和推动者，以国际商家有兴趣在信息技术带动部门的巴基斯坦，并安排便利的会议，投资者和业界参观者与政府从事行政管理工作，以及就此事与巴基斯坦软件出口委员会的执行措施和设施以信息技术带动工业在巴基斯坦。

Media inquiries:媒体查询：

Ms. Winnie Chow女士温妮周
winniechow@hbc.hk winniechow@hbc.hk
852-2572-6428
Mr Abdullah Butt阿卜杜拉先生对接
President, ACCO – Pakistan.总统， ACCO -巴基斯坦。
abutt@callcenter.net.pk abutt@callcenter.net.pk
Hong Kong Call Centre Association (HK CCA) & Association of Call Centres & Outsourcing (ACCO) - Pakistan sign Memorandum of Understanding香港呼叫中心协会（香港文建会）及协会的呼叫中心及外包（ ACCO ） -巴基斯坦签署谅解备忘录